Disney Institute Keys to Excellence Seminar Agenda Dallas – June 23, 24 and 25

7:00 Registration Registration Registration

8:00 Leadership Excellence Quality Service Brand Loyalty

9:15 Break Break Break

9:45 Leadership Excellence Quality Service Brand Loyalty

11:30 Lunch-House of Blues Craft in the Ghost Bar LFT Space

1:00 People Management Quality Service Brand Loyalty

2:15 Break Break Break

2:45 People Management Quality Service Brand Loyalty

4:00 Mixer Livestrong Benefit Mixer Drawing *

*You can win an unforgettable 3 ½ day Disney Institute program at the Walt Disney World® Resort in Florida!
SCRIMP, LLC is pleased to give away this exciting learning opportunity to one lucky attendee! The experience includes:
• Admission to a 3 ½ day professional development program that covers one of the five core topics taught at Disney Institute: Leadership, Management, Service, Creativity and Loyalty.
• Three nights at an extraordinary Walt Disney World® Resort hotel.
• One 3-day theme park ticket and more.

This giveaway has an estimated retail value of $3,995.00!
Don’t miss this exciting opportunity!

DISNEY INSTITUTE

Since the premiere of its first professional development program in 1986, millions of business leaders have attended Disney Institute programs. Today, that portfolio has grown to encompass a wide range of workshops, presentations, behind-the-scenes tours and fully customized programs. Programs are available at Disney Resort Destinations around the world or can travel to client sites. They are also accredited by numerous professional bodies, including the American College of Healthcare Executives, Human Resource Certification Institute, National Association of State Boards of Accountancy and the Annenberg Center for Health Sciences. For more information about Disney Institute, call 407/566-2620, or visit www.disneyinstitute.com

SCRIMP, LLC

Scrimp, LLC is a Texas Limited Liability Company hosting the Disney Institute Keys to Excellence Program in Dallas and Houston with a contract with the Disney Institute. The company was founded in 2004 to market a board game for financial planning. The principals are Patricia Gavin and Dr. Ralph Anspach. Gavin holds an MBA in Hospitality Management and previously licensed as a financial advisor with Merrill Lynch Pierce and Fenner. She writes a column “Texas Gourmet” for Southern Hospitality Magazine. Dr. Ralph Anspach, is a retired Professor of Economics Emeritus of San Francisco State University and creator of the board game Anti-Monopoly which is distributed in 5 languages by University Games. The two principals are co-authors of a screenplay “The Toy Detective” about the board game industry.